The engagement

Our goal is to work with you in lockstep.

We stage the process so that at every step, the analysis ties back to the spirit of your concept.

The process

Five steps, from first call to close.

01Discovery call

A 30-minute conversation, by phone or video. No deck, nothing to prepare.

  • We talk through the room — what you built, who your guests are, what's working.
  • We talk through the wine program at a high level — how the list got here, the by-the-glass, how the staff sells it.
  • We talk through what you'd want different a year from now.

By the end, we both know whether there's work worth doing together. If yes, the next step is a free written diagnostic. If no, that's an honest answer too.

02Free pre-engagement diagnostic

A written one-page read of your program, built from the call and whatever you can share — a photo of the list, a POS export, the food menu.

  • Names a specific pattern or two we noticed — proof we actually looked.
  • Points to where the leverage likely is.
  • Sketches what a full engagement would look like.

Free, no commitment. The deeper analysis comes in the work itself.

03Proposal

If the diagnostic surfaces real work, you get a written proposal — the shape that fits the room, with its scope, deliverables, and timeline.

  • Snapshot — a one-time audit and deliverable.
  • Seasonal — a quarterly partnership across the year.
  • Annual — a monthly partnership for rooms where wine is a real lever.
  • Multi-location & portfolio — the same work, scaled across a concept or a group.

You pick the shape, or you decline. Both are normal.

04Engagement

Work starts inside two weeks of signing. The cadence depends on the shape, but the rhythm is the same:

  • Regular check-ins — short, focused, no agenda formality.
  • Written deliverables at every meaningful step — nothing important is verbal-only.
  • Direct work with your staff where it helps — pairing, training, walkthroughs.

You always know what's happening, why, and what's next.

05Renewal or close

Every engagement ends with a written recap — what changed, what worked, what the math shows.

  • If it should continue, we propose how — the same shape, or a step up.
  • If it shouldn't, we say so. We'd rather lose the renewal than push it.

The offer

Five ways an engagement can take shape.

Click into any shape to see what it is, what's included, and when it fits.

Snapshot AuditOne-time

What it is

A one-time analytical audit of your existing program — list, BTG, POS data, source mix, pricing architecture, staff sellability — followed by a written deliverable and a readout with whoever should be in the room.

What's included

  • Full list audit covering each SKU's role — volume, anchor, trust, margin
  • BTG audit — pour cost, ratio to paired bottle, attach rate where the POS allows
  • Source-mix and pricing review
  • A short set of specific, time-bounded moves
  • Written deliverable + readout meeting
  • 30-day implementation check-in

When it fits

You want a hard look without committing to ongoing work — or you've got a specific moment coming, like a renovation, a new chef, or a distributor change, and you want one clean set of answers.

Seasonal PartnershipQuarterly · 12 mo

What it is

A 12-month partnership with four quarterly touchpoints, each tied to the season's reality — spring refresh, summer and rosé, fall and harvest, holidays. The Snapshot happens at Q1; the next three quarters move the list with the menu and the room.

What's included

  • Snapshot audit at Q1
  • Quarterly list deltas — what comes off, what comes on, what gets repositioned
  • By-the-glass updates each quarter
  • Staff pairing brief each quarter
  • Distributor ordering guidance for the quarter ahead
  • One on-site visit or video per quarter, plus light-touch availability between

When it fits

The default for any room with a seasonal menu — the list shouldn't sit still while the food moves. You want ongoing work but don't need monthly cadence.

Annual PartnershipMonthly · 12 mo

What it is

A 12-month partnership with monthly cadence. Everything in Seasonal, plus implementation execution and deeper source-mix and pricing work — not a list of moves handed over, someone executing them with you.

What's included

  • Everything in Seasonal
  • Monthly check-in
  • Implementation execution — list reprints, training delivery, distributor liaison
  • Source-mix rebuild over four quarters
  • Quarterly staff training
  • Quarterly written P&L memo
  • Annual lift recap and renewal review

When it fits

Wine is a real lever for the business and you want it run that way — monthly tempo, with someone executing rather than handing you a list.

Multi-location, single conceptScoped to the group

What it is

One concept, several locations. We build the program once and roll it out across the rooms, calibrating each to its own neighborhood and guests so the concept stays itself everywhere.

What's included

  • Concept-level program build
  • Rollout playbook across locations
  • Per-location calibration
  • Shared standards with room to flex
  • Cadence scoped to the group

When it fits

A growing concept that wants one coherent wine approach across its rooms without flattening what makes each one work.

Multi-concept portfolioScoped to the portfolio

What it is

A restaurant group with more than one brand. We work across the portfolio, brand by brand, with a shared analytical backbone underneath so each program stands on its own and the numbers still roll up to one place.

What's included

  • Portfolio-wide review
  • A program per brand
  • Shared analytics and reporting backbone
  • Group-level distributor strategy
  • Cadence scoped to the portfolio

When it fits

A group that wants each brand's program to stand on its own while the math rolls up to one view.

Most operators start with a Snapshot. If you keep going, it folds into a Seasonal or Annual partnership — you build on the same analysis, you don't start over — and the same approach scales out to a multi-location concept or a full portfolio.

Before you book

Questions operators ask.

How is this different from what my wine rep offers?

A distributor rep is paid to sell their book — that's the structure, not a knock. The wines they recommend are the wines they can place.

Decanteur sells nothing: no inventory, no distributor commissions. You pay us, and our recommendations span every importer and distributor in your market — including the small ones who can't afford a full-time rep.

We also lean on your point-of-sale and inventory data to support the analysis, so the read is about your program, not someone's portfolio. Our goal is to help you work with your distributor in the way that best helps your wine list.

Where do we work?

Anywhere in Southern California — Los Angeles, Orange County, San Diego, Riverside, and San Bernardino counties. Greater LA down through Orange County to San Diego and out to Palm Springs is our book of business.

Outside that area? Reach out anyway — we'll see if we can work something out together.

Will you work with my existing distributor relationships?

Yes — and as a first step we want to talk to your rep together with you, not around you. We think that's a key part of the process, rather than working over the owner-operator's head.

We'll have the rep in the conversation, explain our role, and work with them to make sure what we set up for the restaurant is the best possible fit.

What happens to the recommendations after the engagement ends?

You own them. Everything we write — the analysis, the deck, the list deltas, the staff one-pagers — belongs to you. We retain the right to reference anonymized findings, but your restaurant's name and numbers stay yours unless you explicitly opt in to a named case study.

What if I just want a one-time audit?

That's the Snapshot. Designed exactly for that case.

What if the math doesn't work?

If the discovery call and diagnostic don't surface real work, we say so. That's a free outcome — you've spent a 30-minute call and gained a written read of your program, which is useful either way.

If the math is borderline — there's some recoverable margin, but not enough to justify the work — we'll tell you that too. The return has to clear the cost. If it doesn't, the engagement is the wrong move and we won't take it.

How long does it take to see results?

Snapshot recommendations are typically implementable inside 30–60 days. Most pricing moves show up on the next list reprint, and by-the-glass repositioning shows up in the POS data inside two months.

Seasonal and Annual cadence are built to compound — you see the first move quickly, the next quarter builds on it, and the lift recap at month 12 is where the math gets sized.

Ready to talk?

Book a discovery call